Refund policy
Refunds Policy
To ensure you receive a full refund remember to:
• Keep all tags attached to unworn garments.
• Remove jewelry before trying on lingerie. Our lingerie is made from fine fabrics which may snag and tear if not handled with care.
• Prevent perfume, smoke, and deodorant from contacting garments.
• Damaged/washed/dyed/altered items may not be returned.
We reserve the right to refuse returns on items that do not meet our hygiene and health standards.
If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.